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Business Model

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Fidélitas has a portfolio of important clients.

We handle an average of collections for more than US $ 400 million per month

Fidélitas is oriented by three vertices and four quadrants:

Vertices

Ethics

Good customs regarding the management and custody of the economic values and the image of the client who delegates the management of his portfolio.

Human relations

The good development of human relations both internally at Fidélitas, and externally, with customers, which allow the development of business, professional and cordial relationships.

Results

Ability to timely and diligently face the demands of the market and clients, focusing on results and not, on excuses.

Quadrants

Human resource

Fidélitas has a human team specialized in collections, oriented towards concrete results and with the highest quality and experience.

Infrastructure

Branches and central offices very well equipped, at the service of our client, with the best technology in hardware and software.

Methodology

Fidélitas has developed a specific methodology for its clients, which it has been becoming more sophisticated every day.

Organization

We have a flat structure oriented towards the client in order to satisfy all their needs.

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