Business Model
Fidélitas has a portfolio of important clients.
We handle an average of collections for more than US $ 400 million per month
Fidélitas is oriented by three vertices and four quadrants:
Vertices
Ethics
Good customs regarding the management and custody of the economic values and the image of the client who delegates the management of his portfolio.
Human relations
The good development of human relations both internally at Fidélitas, and externally, with customers, which allow the development of business, professional and cordial relationships.
Results
Ability to timely and diligently face the demands of the market and clients, focusing on results and not, on excuses.
Quadrants
Human resource
Fidélitas has a human team specialized in collections, oriented towards concrete results and with the highest quality and experience.
Infrastructure
Branches and central offices very well equipped, at the service of our client, with the best technology in hardware and software.
Methodology
Fidélitas has developed a specific methodology for its clients, which it has been becoming more sophisticated every day.
Organization
We have a flat structure oriented towards the client in order to satisfy all their needs.